The Office-Memory Assistant
from € 9.500
Ask something, and the answer comes from your own sources. With the location included.
Services · Build systems
The Front Office
Recurring questions handled on their own, decisions always go to a human.
Four fields, one standard.
Education and learning materialsConsulting and strategyPublishers and editorial teamsResearch and think tanksTeachFoundryBookaflowValoraEducation and learning materialsConsulting and strategyPublishers and editorial teamsResearch and think tanksTeachFoundryBookaflowValora
What it is
A system that handles recurring questions and requests on its own, and stops the moment a decision is needed. No commitment counts until a human has approved it.
What it does
Answering the questions that come back every week (opening hours, procedures, standard requests, scheduling) from a managed knowledge base, with citations. Anything that deviates, is sensitive, or touches money goes to a human, with the preparatory work already done. And if the answer isn't in the knowledge base, the system says so, honestly.
How it helps
Recurring questions are small one by one and a full day's work together. Outsourcing them to a standard chatbot is risky: a bot that speaks on the organization's behalf and makes the wrong commitments gets held to those commitments. There's case law on that by now. This front office is therefore bounded: routine handled on its own, decisions to the human, and a log of every answer. The time savings without the reputational risk.
The steps
01
The analysis: which questions come in, how often, and which are truly routine.
02
The knowledge base: the answers the organization manages itself, with an owner per topic.
03
The build: handling, boundaries, referral, and logging.
04
The trial alongside the existing way of working, two to four weeks, with measurement.
05
Live, with a monthly check of what the system referred out and what it handled itself.
What isn't included
Executing payments, commitments, or changes in systems; that lies technically outside the model. Integrations with calendar or booking systems are possible, and help determine the final price.
from € 12.500See the prices
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The Material Pipeline
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Speeding up the repetitive work around material, with a human who always signs off.
Custom Build
Quoteonly after a scan
Custom-built for the busywork that doesn't fit a standard product. Only after a scan.
The Supplier Scan
Name a tool and we find out what the supplier publishes about it, with the source alongside.
Free supplier scanA fit for you?
In half an hour we'll see whether the front office is a fit for you. No sales pitch, an honest picture.
Book an intro callHere's what that looks like in practice.
Three different worlds, one principle: the AI does the work, the human checks and approves.
Read the case